Frequently Asked Questions

   
 

CRACK: ISO 9001 Specialist contract manufacturers

Do you supply materials?
Yes, we hold stock of common production sundries – sacks, labels, pallets, etc.

Can you handle small quantities?
Our plant is geared to bulk material handling. We have pilot equipment for trials or exceptionally high value items down to 1 kg.

What quality controls do you operate?
We have a full quality system audited by our principal customers, and are awaiting renewal of our ISO 9001 accreditation following recent plant relocation. We carry out regular testing including customer specific quality control tests.

Are you environmentally responsible?
Our site is COMAH registered.

What is the smallest quantity you can pack?
250mg powder or 100ml liquids.

Can you manufacture to order?
Yes, seasonal campaigns and short lead times can be accommodated.

Can you purchase raw material and packaging as well as manufacture?
Bespoke materials are supplied by the customer, unless we are able to offer an advantage by purchasing ourselves.

Can you do batch processing?
All our operations can be run to maintain batch integrity if required.

Do you do pre-production trials.
Yes, we will carry out pilot runs and suggest formulation adjustments to optimize processing.

Do you deliver?
Yes, we can organise delivery to you or your customer.

How do you handle short lead times?
We have a highly developed materials scheduling and resource planning system enabling us to minimize lead times.

Can you carry out Multi-stage Product Processing?
Yes, we regularly deal with products that require milling and two stage master batching before formulation mixing and packing.

How much will my job cost?
Every job is different.  The cost depends on complexity and run size.

Do you process Solvents?
Our liquid plants are mostly aqueous. However, solvents with a flash point greater than 60ºC can be considered.

Can we make a flying visit/audit?
We welcome visits by our customers.  However these have to be by arrangement to avoid conflict of confidentiality.

Where are you?
20 Minutes from A1(M) Junction 60; 30 minutes from Tees Valley Airport and 1 hour from Newcastle Airport

Can you process foodstuffs?
Not on this site but we do through an associated company.

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